Kubo Terms of Use
Hexabase Inc.
These Terms of Use (hereinafter referred to as "these Terms") set forth the conditions for use of "Kubo" (hereinafter referred to as "the Service"), a next-generation container platform provided by Hexabase Inc. (hereinafter referred to as "the Company"). By accessing or using the Service, you are deemed to have agreed to these Terms.
Article 1 (Definitions)
The definitions of terms used in these Terms are as follows:
- "User" refers to any individual or corporation that agrees to these Terms and uses the Service.
- "Content" refers to container images, application code, configuration files, and all other data that Users deploy on the Service.
- "AI Features" refers to prompt analysis, manifest generation, IDE integration, and other AI-driven features provided by the Service.
- "AI Output" refers to deployment manifests, Service definitions, and other outputs generated by AI Features.
- "Plan" refers to the pricing structure offered by the Company (e.g., Ronin Plan).
Article 2 (Account and Eligibility)
- Registration InformationUsers are responsible for maintaining accurate and up-to-date registration information.
- Management ResponsibilityUsers are responsible for maintaining the confidentiality of their login credentials. Sharing a single account among multiple individuals is prohibited.
- Account ActivityAll activities conducted through a User's account (including operations by AI Features) are the responsibility of the User.
- Notification of Unauthorized UseUsers shall immediately notify the Company upon discovering any unauthorized use of their account.
Article 3 (License and Service Content)
- License GrantThe Company grants Users a limited, non-exclusive, non-transferable license to use the Service for internal business or personal purposes.
- Service FeaturesThe Service provides AI-driven deployment, IDE integration, and a standards-compliant Kubernetes environment.
- Specification ChangesThe Company reserves the right to modify or add specifications to the extent that service quality is not impaired. The Company will notify Users in advance of any significant specification changes.
Article 4 (Responsibility Model)
The Service adopts a hybrid model of convenience and transparency, with the responsibilities of the Company and Users defined as follows.
4.1 Company's Responsibilities
- Infrastructure ProvisionProvisioning a standard Kubernetes environment that does not require network design or complex access management configuration upon sign-up.
- Built-in SecurityMaintaining security configurations such as container registries and platform-side network isolation.
- AI Feature MaintenanceProviding and maintaining AI-driven systems for prompt analysis and manifest generation.
- Uptime AssuranceMaking commercially reasonable efforts to maintain cluster availability.
- Security Incident ResponsePromptly notifying Users and reporting on response status when security incidents affecting the Company's infrastructure occur.
- Platform MaintenanceSecurity patch application, vulnerability management, and version management for the guest OS (virtual machines) and Kubernetes infrastructure underlying the Service.
4.2 User's Responsibilities
Users are responsible for the following items executed on the Service:
- Final Verification of AI OutputVerification and approval of the accuracy of deployment manifests and Service definitions generated by AI Features. The Company shall not be liable for any failures resulting from applying AI-generated output as-is.
- Container/Application ProtectionSecurity assurance, vulnerability management, and virus protection for container images and applications deployed by Users.
- Data ManagementData backup, protection of confidential information, and formulation of disaster recovery (DR) plans.
- Access ControlEnd-user permission assignment, account creation, and management of authentication credentials.
- Resource ManagementMonitoring and optimization of computing resource (CPU, memory, storage, etc.) usage. Additional charges due to excessive resource consumption shall be borne by the User.
- ComplianceEnsuring that User Content complies with applicable laws, regulations, and industry standards.
Article 5 (Intellectual Property Rights and Data Ownership)
- Content OwnershipIntellectual property rights in container images, application code, and configuration files deployed by Users on the Service belong to the Users. The Company does not claim ownership of these.
- Platform OwnershipIntellectual property rights in the Service's AI Features, infrastructure, and platform functionality belong to the Company.
- AI OutputManifests and configurations generated by AI Features come under the User's control upon verification and approval, and the Company does not impose restrictions on their use.
- Use for Service ImprovementThe Company may use anonymized usage statistics for service improvement purposes. The Company will not use Users' application data itself for the Company's own purposes.
- License GrantUsers grant the Company a limited license to use User Content to the extent necessary for the Company to provide the Service.
Article 6 (Fees and Payment)
- Pricing ModelThe Service uses a pay-as-you-go pricing model, calculated based on the selected Plan and actual resource usage. The pricing structure for each Plan shall be published on the Company's website.
- Usage MeasurementResource usage is measured by the Company's systems, and fees are calculated based on these measurements. If there are questions about measurement results, Users shall notify the Company within 30 days of the billing date.
- Currency and PaymentFees are billed in Japanese Yen (JPY), and Users shall pay by the due date set by the Company. Payment methods include credit cards and other methods designated by the Company.
- Fee RevisionsThe Company may revise fees. The latest fees are published on the Company's website.
- Auto-RenewalSubscriptions are automatically renewed for the same period unless cancelled before the renewal date.
- DelinquencyIn the event of late payment, the Company may suspend the provision of the Service. If delinquency continues for more than 30 days, the Company may terminate the contract and delete deployed resources.
Article 7 (Prohibited Activities)
Users shall not engage in the following activities:
- Competitive UseAccessing the Service for the purpose of building products or services that compete with the Service.
- Inappropriate UseViolation of laws, infringement of intellectual property rights, or distribution of malware.
- Analysis ActivitiesAttempting to reverse engineer, decompile, or extract the source code of the Service.
- Load ActivitiesPlacing excessive load on the Service's infrastructure and interfering with others' use.
- Unauthorized AccessAttempting unauthorized access to other Users' accounts, data, or resources.
- ResaleReselling or re-providing the Service to third parties without the Company's prior written consent.
Article 8 (Disclaimers and Limitation of Liability)
- Service ProvisionThe Company strives to provide the Service stably, but the Service may be interrupted or suspended in the following cases:
- When performing system maintenance or inspection
- In cases of force majeure such as natural disasters or power outages
- When there are security reasons such as attacks by third parties
- In other cases deemed operationally necessary by the Company
- AI Output DisclaimerDeployment manifests, Service definitions, and other items generated by AI Features are provided as reference information, and the Company does not guarantee their accuracy, completeness, or suitability for production environments. Users are responsible for final verification and approval of AI Output pursuant to Article 4.2.
- Limitation of LiabilityExcept in cases of willful misconduct or gross negligence by the Company, the total amount of damages for which the Company is liable to Users shall be limited to the total usage fees paid by the User to the Company in the 6-month period prior to the occurrence of the damage.
- Disclaimer for Incidental DamagesExcept in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for indirect damages arising from data loss, lost profits, loss of business opportunities, or deployment failures.
Article 9 (Term and Termination)
- CancellationUsers may terminate their account at any time. Cancellation requests shall be made through the management dashboard.
- RefundsNo refunds will be given for the pay-as-you-go portion for periods already used. If there is any prepaid unused balance, it will be settled by the method determined by the Company.
- Data Export and DeletionUsers shall export container images and configuration data during the service period. After the termination of the Service, the Company may promptly delete Users' deployed resources and data.
- Forced TerminationIf a User violates these Terms, the Company may suspend or terminate the Service without prior notice.
Article 10 (Service Availability)
The Company strives to provide the Service stably, but does not guarantee specific availability figures.
Article 11 (Handling of Personal Information)
- Privacy PolicyThe Company handles personal information of Users obtained in providing the Service in accordance with a separately established "Privacy Policy."
- ConsentUsers agree to the Company's Privacy Policy in using the Service.
Article 12 (Changes to Terms)
- NotificationWhen the Company changes these Terms, it will notify by posting the revised Terms on the Company's website.
- Deemed ConsentIf a User uses the Service after the revised Terms are posted, the User is deemed to have agreed to the revised Terms.
Article 13 (Governing Law and Jurisdiction)
- Governing LawThese Terms shall be interpreted in accordance with the laws of Japan.
- JurisdictionThe Tokyo District Court shall have exclusive agreed jurisdiction as the court of first instance for all disputes arising in connection with the Service.
Article 14 (Miscellaneous)
- SeverabilityIf any provision of these Terms is deemed invalid or unenforceable, only that provision shall be affected, and the remaining provisions shall continue to be valid.
- Non-Exercise of RightsThe Company's failure to exercise any right under these Terms shall not be deemed a waiver of such right.
- Entire AgreementThese Terms constitute the entire agreement between the Company and Users regarding the use of the Service and supersede all prior agreements or understandings.
- ContactFor inquiries regarding these Terms, please contact us using the information provided on the Company's website.
Last updated: March 25, 2026